We’ve been using an Ames plastic garden cart for the past couple of years, and we were really happy with it until it cracked down one side. Well, I figure, it has a lifetime warranty, so I’ll call the manufacturer. They took the info, didn’t demand that I fax them a receipt, and are shipping out a replacement. It’s just a big plastic shell and an axle and wheels -- the axle and wheels are replaceable, but the plastic shell isn’t, so they’re sending an entire replacement unit and suggested that I keep the old axle and wheels in case we need them later. Good service in just 5 minutes on the phone.
In other news, I’m looking to change my cable service to Ames. We’ll only get HGTV and gardening web sites, but I’ll appreciate dealing with Ames instead of Comcast when the cable goes out.
