Tuesday, September 9, 2014

A tech support note about a TiVo talking to a Mac

Problem: TiVo Premiere (Series 4) stopped seeing the shows that had been uploaded to a local Mac running System 10.5.7. TiVo Transfer on the Mac could still see the TiVo.

Solution: In System Preferences, hold down the Command key while clicking on TiVo Desktop. This will let you see the Videos tab. Check that the Media Access Key is correct, the TiVo Recordings folder location is correct, and that “Publish my videos” is checked. Then press the Stop button, wait a second, and press the Start button. This refreshed the TiVo’s connection to the Mac in a way that rebooting the Mac did not accomplish.

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