Sunday, October 16, 2016

Why are j2 and efax so expensive?

Short answer: because customers don’t shop around.

If you want a simple voicemail line because you don’t want to use the voicemail service that came with your cell plan or your home line, Google Voice is free. Maxemail was $24 to $84/year. j2 and efax cost even more, if you can even get their voicemail service to work correctly. Why use j2 or efax?

If you want a simple fax line, Maxemail was $24 to $84/year. efax is over $200/year. You can see some other prices at typically $60 to $120/year. The cost for efax is through the roof.

What bonus do you get with efax? Semi-personalized trolling if you dare to criticize them publicly. And while efax might outsource their customer service to the lowest bidder in other countries, the efax troll could be someone in your own country! I’ve removed over 10 nasty comments from the efax troll just this past week. That kind of semi-personalize trolling service that efax provides costs money, so rest assured that the revenue from efax’s premium prices are being put to good use.

A smart troll would cost more. Perhaps when efax raises their prices again, they’ll be able to afford that.

1 comment:

Anonymous said...

The trolling is free! Always has and always will be, welcome to the Internet.

Although, it does seem like you can't tell the different between trolling, and a conflicting opinion. I guess to someone like you, it's the same thing.